Privacy Policy

What we keep

Nothing. The service works without an account, we do not ask for contact details, and we do not keep your location either.

When you use the My location feature, your location is read by your browser and used to work out the distance to nearby practices. Your exact location is sent to our own server and on to Google, which turns it into a postcode. It is never stored and is not used for anything else.

Visit statistics

To understand how the service is used and prioritise improvements, we use Plausible, a privacy-friendly analytics service. Plausible sets no cookies, builds no user profiles and does not track data across websites. IP addresses are anonymised at server level, and no statistic can be linked to an individual visitor.

Read more in Plausible's privacy policy.

Third-party services

• Google Maps. The map is loaded from Google. When you view the map, Google may collect information under its own policy. See Google's privacy policy.
• Practices' booking systems. When you click through to a practice, you are taken to that practice's own booking page, where the practice's own terms apply.
• Google reviews. Practices' average rating and review count are drawn from Google Places and shown with the attribution "Reviews via Google". Updated monthly.

Data sources

Information about practices (name, address, company registration number and operating status) is drawn from public sources, including Companies House. We hold a company registration number for only a small minority of listed practices.

Your rights and supervision

Because we keep no personal data about visitors, there is normally no data to access, correct or delete. If you still have questions about privacy, you can contact us. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

Changes

If anything in this policy needs updating, we will post the latest version here.